Help

Below you will find answers to frequently asked questions regarding our store and website. If you have a question that isn't answered here, or need additional information please contact us.

GENERAL QUESTIONS | ORDER QUESTIONS

GENERAL QUESTIONS

  1. Where are you located?
    • Square Books: 160 Courthouse Square, Oxford, MS 38655
    • Off Square Books: 129 Courthouse Square, Oxford, MS 38655
    • Square Books, Jr.: 111 Courthouse Square, Oxford, MS 38655
  2. Where do I park?
  3. What are your hours?
    • Square Books: Monday - Saturday 9am to 9pm; Sunday - 9am to 6pm
    • Off Square Books: Monday - Saturday 9am to 8pm; Sunday - 12pm to 5pm
    • Square Books, Jr.: Monday - Saturday 9am to 7pm; Sunday - 12pm to 5pm

      Square Books is open 363 days a year.

      SQUARE BOOKS HOLIDAY HOURS
      Labor Day - All stores open during regular hours
      New Year's Eve -- All stores open 9 A.M. - 6 P.M. 
      New Year's Day -- Main store open 10 A.M. - 5 P.M., other stores closed.
      July 4th Independence Day -- special hours to be announced
      Thanksgiving Day -- Closed
      Christmas Eve -- 9am to Dusk
      Christmas Day -- Closed
       
    How do I contact you?
    • Visit our Contact Us page
    • 662 236 2262 or books [at] squarebooks [dot] com

ORDER QUESTIONS

 

  1. If I find a book on your site, does that mean it's currently in stock at your store?
    • Not necessarily. If your order is time sensitive, please call us to confirm availability.
  2. I received a confirmation e-mail. Does this mean that my order is ready to be picked up or has been shipped?
    • No. This just means that we've received your order, you will be contacted when your order has shipped or is ready to be picked up.
  3. When will I get my book(s)?
    • For in stock orders we strive to ship them within 1 business day and delivery time depends on the method of shipping selected. For orders with out of stock items, we will provide an estimated date of shipment.
  4. What if I need to return something?
    • Please review our return policies and contact us with any further questions.
  5. What forms of payment do you accept?
    •  We accept credit cards (Visa, MasterCard, Discover and American Express, PayPal, Square Books Gift Cards) and if you're picking up in store, you may pay in cash.
  6. How can I check the status of my order?
    • Log in, select 'My Account' and Orders' a list of all orders and their current status is provided.